Just so you know, we use cookies on our website so that we can give you a better online experience. Read our Cookie Policy to find out more.
JavaScript is currently disabled on this computer/device. As such, cookies for this site are currently disabled. In order to have access to all the features of our fully-optimised website, please enable your JavaScript settings via your browser. For a list of all the cookies we use and what they do, please read our Cookie Policy.
You are in section Home Sitemap Current Page
Independent Service Quality Survey Results
Service Quality Information
Current account
Current account features
Overdraft
First Directory
Switch to first direct
Ways to bank
Online banking
Our App
Apple Biometrics
Android Fingerprint
Paym
Apple Pay
Google Pay
Samsung Pay
Phone Banking
Internet Banking Plus
Text message banking
Branch facilities
Contactless
Find a mortgage for you
Mortgages rates & fees
Our mortgage rates
Our mortgage fees
How to apply
Ways to apply
Next steps in your application
Mortgage types & rates
Repayment mortgage
Offset mortgages
Fixed rate mortgages
Tracker rate mortgages
Standard variable rate mortgages
Mortgage calculators & tools
How much can I borrow
Overpayment calculator
Offset mortgage calculator
Interest rate change calculator
Jargon buster
Mortgage guides
First time buyers
Remortgaging
Selling your house
Base rate basics
Existing mortgage customers
Useful links & contacts
Getting Started
Hang my hat
Loans
Our credit cards
For balance transfers
For purchases
Existing customers
Our savings accounts
Regular Saver Account
Regular Saver Account everything you should know
Cash ISA
Bonus Savings Account
Fixed Rate Savings
Savings Account
Personal Savings Allowance
Sharedealing
Sharedealing services
first direct Stocks & Shares ISA
Stocks & Shares ISA FAQs
Transfer your ISA
What you can trade in
Life insurance
Home insurance
Home insurance what's covered
Home insurance optional extras
Travel insurance
Travel insurance what's covered
Travel insurance faqs
Travel Money
International payments
BIC and IBAN
Travel help and advice
Travel information
Using your debit card abroad
Using your credit card abroad
Who we are
Heads up!
Social media
Our awards
Partnerships
Northern Ballet
first direct Arena
first direct in the community
Our team
Mind partnership
Secure key
Get a Secure Key
Restart your Secure Key
Secure Key support
Security centre
What we need to keep you safe
Ways to help you stay safe
Fraud Awareness
Ways we keep you safe online
Tools & guides
Useful information
Unclaimed assets
PPI (Payment Protection Insurance)
Bereavement support
Financial management
Transaction History Policy
Responsible lending
Card protection
Credit scoring
Foreign tax regulation
Foreign Account Tax Compliance Act (FATCA)
Common Reporting Standard (CRS)
Recommend first direct
Important notes
Listening to your comments
Complaints form
Feedback form
Marketing policy
Site terms
Terms & Conditions
Cookies
Rates
Charges
Service updates