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Our Mobile App

To use our App you need to be a first direct customer and have set up your telephone security. If that's all in place, simply download the App and follow the on-screen instructions.

Devices the App can be used on

  • Apple: compatible with iPhone, iPad and iPod touch. Requires iOS 12 or later
  • Android: any mobile device running Android 7 or later

We regularly update our Mobile App to introduce new features, and make improvements and occasionally, that means the App’s compatability with operating systems may change. We’ll keep this information updated here, so you can always check.

Some of the things you can do in the App

You can securely add new payee details in seconds

Learn more

You can keep your account secure and make the App easier to use

Learn more

You can pause the panic when you misplace your card

Learn more

You can pay in a cheque whenever and wherever you like

Learn more

The other things you can do in the App

  • Check balances
  • apply for Loans, Credit Cards, Regular Saver Account and Cash ISA
  • register for Paym
  • view messages
  • view Credit/Gold card statement information (next payment date, minimum payment amount due, statement balance).

FAQs

Ready to go?

New to first direct?

You need to have a first direct Current Account before you can use our App.

Find out about our current account

Digital Secure Key - Getting started

  • iPhone, iPad, iPad mini, iPod touch and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android™ is a trademark of Google LLC. BlackBerry® and related trademarks, names and logos are the property of Research In Motion Limited and are registered in the U.S and countries around the world. Windows Phone® is a registered trademark of Microsoft Corporation in the United States and other countries.

    Touch ID is a trademark of Apple Inc.

    Portions of our App utilise open source software. You can learn more about this here.