Home Help Coronavirus Current Page

Coronavirus help and guidance

What we’re doing to support our customers.

As we continue to adapt our products and services we want to make sure you’re as up-to-date as possible. We’ve created a quick view below to make it easy for our customers to see the changes we’re making and the support we can offer. 

Stay safe from fraud

Some criminals are using coronavirus as an opportunity to scam the public and in particular, our vital NHS and keyworkers. We want you to be prepared, be alert and be safe. For information about the latest scams and how to protect yourself, see below:

More ways we can help you and you can help others

Managing your money

  • Keeping our services running


    To make sure we can carry on giving you the support you need while ensuring that our people are being looked after too we are having to temporarily change the opening hours of some of our departments. You can find our latest opening hours on our contact us page. Our service status page is also available to let you know how each of our services are running.

    To make sure we can carry on giving you the support you need while ensuring that our people are being looked after too we are having to temporarily change the opening hours of some of our departments. You can find our latest opening hours on our contact us page. Our service status page is also available to let you know how each of our services are running.