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Current account

The coronavirus is affecting everyone's lives and we want to make sure we are doing all we can to support our customers and our people.

This means we need to focus our attention on our existing customers and their immediate financial needs. To make sure our people are able to do this, we have taken the decision to withdraw first direct current accounts to new customers.

We hope this will only be a temporary measure so please keep checking back here for updates.

Feel money positive with our 1st Account

Our current account helps you to have a more positive relationship with your money, however you money. That's why we'll give you....

  • a £250 interest-free overdraft (subject to status)
  • a £100 welcome when you switch to us*
  • access to our 2.75% AER/gross Regular Saver Account.

You'll also benefit from...

  • award winning customer service from real people here in the UK - no machines, no overseas call centres
  • 24/7, 365 banking - Online, Phone and on Mobile
  • pay in cash and cheques at HSBC branches and the Post Office®
  • no monthly fees
  • we're pretty sure you'll love us, but if not we'll also give you £100 as a parting gift**, it's nice to be nice.

 

Overdraft representative example:

0% EAR variable on the first £250, 39.9% EAR variable thereafter, giving a representative rate of 30.5% APR variable (assumed arranged overdraft £1,200).

Service Quality Information

Find out more about our Service Quality Information

Service Quality Information

Who can apply?

You. Probably. If you're over 18, a UK resident, haven't been declared bankrupt or registered for an Individual Voluntary Agreement in the last six years (or be in the process of doing so), and have a phone number and email address we can contact you with, we'd love to welcome you.

Sweep your change into your savings

A 1st Account also gives you the option to set up a 'sweep', which automatically moves any spare money from your 1st Account to a first direct Savings Account on any date you choose.

Regular Saver Account

'The future you' will say thank you with our Regular Saver. Put away between £25 and £300 a month for a fixed 12 month term and earn 2.75% AER/gross fixed - our very best rate. Lovely. Find out more about our Regular Saver Account.

Interest example: if you save £300 every month for 12 months and qualify for the 2.75% AER/gross p.a. interest rate, you'll earn approximately £53.63 interest (gross).

AER stands for Annual Equivalent Rate. This shows you what the rate would be if interest were paid and compounded each year. Gross is the rate of interest if interest were paid and not compounded each year. No partial withdrawals allowed.

 

Overdraft overview

An overdraft can be used to borrow money on your current account and can help in months where there are unplanned events. Overdrafts are not suitable for long term borrowing and will typically result in you being charged interest.

An arranged overdraft is where we agree an overdraft limit with you. You can apply for an arranged overdraft up to £500 online, if you’d like a higher limit just give us a call when your 1st Account is open. We share information about how you use your account with credit reference agencies.

An unarranged overdraft is when you authorise a payment that would take your account overdrawn or beyond your arranged limit without agreeing in advance an overdraft to cover it. We’ll always consider an unarranged request and will make the payment if we can, subject to status. An unarranged overdraft may result in declined transactions. If you are in your unarranged overdraft for greater than 30 days this could have an impact on your credit file.

Use our Eligibility Checker and Cost Calculator (below) to find out more about our overdraft service before applying for or changing an arranged overdraft.

You have 14 days to cancel an overdraft agreement beginning on the day we provide the overdraft or on the day you have received our letter, whichever is later.

You can also ask us to reduce or remove your arranged overdraft limit at any time by calling us on 03 456 100 100. You’ll have to repay any overdrawn amount plus any interest for the period you’ve had it. 

*£100 to say hello

To get the £100 cash offer you need to open a 1st Account, switch your everyday banking to us using the Current Account Switch Service and pay in at least £1,000 within three months of opening the account.

This offer is limited to one payment per customer or joint account, and you'll get the money within 28 days of all criteria being met. Sorry, we can only offer this to people who haven't previously held an account with us, and we reserve the right to refuse your application and extend or withdraw this offer at any time. Credit is subject to status.

**£100 to say goodbye

We're not just sure you'll love our service more than anyone else's - we're banking on it. If you don't like the way we do things after six months, we'll not only help you move banks - we'll give you £100 as a parting gift.

To qualify, you must have paid at least £1,000 a month into your account for six months and not have banked with us before, as well as switched to us initially using the Current Account Switch Service. You need to contact us to let us know you're unhappy within 12 months of opening your account, and you'll get the money within 28 days of the criteria being met. If you do decide to leave, all other products you hold with first direct will also need to be closed.

 

Opening an account

To open this account, a new customer will need to provide us with the documents and information set out in our Security Procedures Document (PDF). We may request additional information or documents in individual cases.

You can open this account:  
You can open this account:Without visiting a branch Yes
You can open this account:Where a visit to a branch is required, without an appointment
N/A
You can open this account:By sending us documents and information electronically Yes
You can open this account:By post Yes

Find out more about our Service Quality Information

The coronavirus is affecting everyone's lives and we want to make sure we are doing all we can to support our customers and our people.

This means we need to focus our attention on our existing customers and their immediate financial needs. To make sure our people are able to do this, we have taken the decision to withdraw first direct current accounts to new customers.

We hope this will only be a temporary measure so please keep checking back here for updates.

If you can see any changes coming up that could affect your disposable income - for example, less money coming in due to extended leave or retirement or a change in your employment situation/working hours, or a rent/mortgage payment increase - please apply by telephone on 03 456 100 100.

If you're not happy with your account, you have a 14 day period after you receive your welcome pack to close your account. Please see the first direct Account Terms and Conditions for full details.

first direct is a division of HSBC UK Bank plc and HSBC has accounts more suitable for customers living outside of the UK. For more information please call HSBC on +44 1226 261 010 or visit hsbc.co.uk.

first direct subscribe to The Standards of Lending Practice. You can learn more at the Lending Standards Board website.

For more information about accounts and other products you can refer to the Money Advice Service™ website.