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first direct uncovered

Who we are

We're the bank that changed how banks work. The bank that never closes. The bank with real people answering the phone 24 hours a day, 7 days a week. We're the bank that changed what being a bank means - we're not over there, on the high street, we're right here, on your mobile or laptop. We're first direct. Come and take a look around...

About first direct

Ways to bank

How does a bank without branches work? Brilliantly. You can call us anytime or manage your money using our mobile app or online. We basically live in your pocket, but if you do need to drop a cheque into a branch, HSBC is your friend.

Find out more about ways to bank

Heads up!

Want to know what's going on at first direct? Start here. Our news centre is where new product and tech announcements sit alongside our thoughts on neighbours, sharks, wallpaper and more.

News from first direct

Social media

We're a talkative bunch and you'll find us chatting away on the main social channels. It'd be great if you'd come and join us, actually... talking to yourself is the first sign of madness...

Find us on social media


There's much more to life than banking, and we like to get involved in it. At the moment, we sponsor the first direct arena in Leeds and Northern Ballet. Both of these things make us very happy for different reasons...

About our partnerships

first direct arena

The first direct arena is our way of giving something brilliant back to the city we call home - and it's also a way of treating our colleagues and customers to some amazing live experiences.

About first direct arena

first direct in the community

first direct always looks to make a positive impact around our bases in Yorkshire and Lanarkshire through a range of local projects and some of HSBC's national programmes, particularly in the areas of education, the environment and social needs.

first direct in the community

Join the team

We are always looking for shiny, happy, passionate, positive, hardworking, ambitious, energetic, intelligent, sparky superstars to join our team. Find out more about working with us.

Come and work for us

first direct press & media

Hello journalists and media types... This is your corner of the first direct website, where you'll find the press releases, videos and photos you need.

Press and media centre