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Current Account

Easy ways to bank and pay

Apple Pay

Forget debit cards. Pay for things with your iPhone, iPad or Apple Watch - it's quick, convenient and totally secure to use wherever contactless payments are accepted. Have a look at our Apple Pay page to find out more about this and to see if you have a compatible device.

Learn more about Apple Pay

Google Pay

Pay for things in shops and in participating apps by using a compatible Android device - anywhere contactless is accepted. Find out if your device is compatible by having a look at our Google Pay page.

Learn more about Google Pay

Contactless payments

Make payments of £30 and under without having to hang around to insert your card or enter your pin; simply tap and pay.


Sign up to Paym and you can send money to anyone who's also signed up, just using their mobile number. And because it's all done though our App, payments are quick, easy and totally secure.

Read about Paym

Online Banking

Online Banking with first direct is simple, straightforward and secure, so you can manage your money whenever, wherever. You can:

  • view balances and statements online
  • send money inside and outside the UK
  • pay bills
  • move money between accounts
  • download midata.

Look into Online Banking

Phone Banking

It's what we're famous for

Our award-winning Phone Banking is one of the things our customers love most about us. You can call us any time of day or night, seven days a week, 365 days a year - for anything!

Whenever you call, you'll always get straight through to a lovely, warm, real human being, right here in the UK - no 'press 1 for...' nonsense, no overseas call centres.

Read about talking to us

Mobile app

Our App sits on your smartphone or tablet and lets you manage your money quickly and easily, whenever, wherever. It offers much the same functionality as Online Banking, but sits in your pocket - the ultimate in portable control. Have a look at our App page to see if your device is compatible with our app.

More about our App

Text message alerts

You can set up alerts with us that give you the information you want, when you want it. We can let you know when you've been paid - or when your balance reaches the 'step away from online shopping' level... Whatever you need.

Learn how to set up text message banking

Paying in cheques

We don't have branches - but our friends over at HSBC do. And lots of them. So if you need to pay in cash or cheques, you can drop into your local branch, or nip into a Post Office.

Check out everything you can do in an HSBC branch or the Post Office

Receiving money from outside the UK

If you receive payments from outside the UK, you'll need to give the person paying you, your international bank account number (IBAN) and bank identifier code (BIC).

These can be found by logging onto Online Banking and selecting:

  • statements
  • view statement
    and scrolling to the bottom of the page to select
  • print
    then on the print page, select
  • preview
    and your international bank account number and bank identifier code show on your statement just below your account summary.

How to apply for a 1st Account

New to first direct

If you've previously been a customer or would just prefer to speak to us, please call us on:

03 456 00 24 24

Existing customer

If you already have an account with first direct, you can apply for a 1st Account, by calling us on:

03 456 100 100

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Ways to bank

Try Online Banking, Phone Banking, Mobile Banking and more. Or all at the same time if you like. What ever works for you.

Find out more about ways to bank

We do things a little differently

Hello! Lovely to meet you. Fancy getting to know each other? Let us tell you why we're different from other banks.

Learn more about first direct