First things first

Hello! Lovely to meet you. Fancy getting to know each other? Let us tell you why we're different from other banks.

Learn more about first direct

Banking just the way you like it

Talk to real people on the phone 24/7, or go online, on your mobile or on your tablet. We're here whenever and wherever you need us.

Ways to bank with first direct

Award winning Mortgages

Our Mortgages are at the top of their game. You don't win awards for nothing, you know? Your home may be repossessed if you do not keep up repayments on your mortgage.

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Why not switch to us?

We've got a dedicated team of lovely people here to help make switching your current account as easy as possible.

Find out more about switching

Heads up!

...latest news from first direct

Nobody likes to be the last to know about things do they? So, if we've got something to share, we'll tell you here. Take a look...

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Your money is protected by the FSCS

Protecting your money. Deposits protected by the Financial Services Compensation Scheme.

Join Britain's most satisfied current account customers*

Which Account awards

*90% of first direct customers say they are 'extremely satisfied' or 'very satisfied' with their current account - a significantly greater proportion than at any other GB bank or building society.

Source: GfK FRS, 6 months ending December 2017. Proportion of main current account holders answering 'extremely satisfied' or 'very satisfied' to "In the last three months, taking everything into account, how satisfied have you been with your provider's current account service?" (27,961 adults interviewed). Includes all banks and building societies with 100 or more respondents.

Ringfencing and first direct. We wanted to let you know that, in line with new regulations, later this year first direct will become a member of HSBC UK Bank plc instead of being a member of HSBC Bank plc as we are now. If you would like more information, please follow this link.