* Telephone orders are available for first direct customers only and are subject to a commission fee of 2%, minimum £3.00. This charge will be waived for First Directory members.
** Ordering currency is commission free if you order online. Telephone orders are subject to a commission fee of 2%, minimum £3.00. You may also be charged a cash advance fee and interest by your card issuer should you use a credit card. If you pay online using a Mastercard, we will levy a handling fee of 1.5% of the order value (minimum £4, maximum £15).
Welcome to our 1st Account - a current account with award winning service* that works together with your life. Subject to financial eligibility**.
We've made it simple to arrange Travel Insurance wherever you're going, whatever you're doing - with a range of optional extras.
We've taken home a cabinet full of awards for our customer service - feel free to admire our collection!
Discover a selection of useful services and benefits designed to work with your 1st Account. £15 monthly fee applies. Minimum contract is 12 months, and renewable thereafter.
*Source: Moneywise Customer Services Awards 2011. Service Winner. Best Current Account for Call Centre Service.
** Banking with first direct usually costs £10 a month, but we'll waive the fee if you pay in or maintain an average balance of at least £1,000 each month or hold a selected first direct additional product. For new customers we waive the fee for your first 6 months. Take a look at our Interest Rates and Charges section for details of the additional products.
Your eligible deposits with HSBC Bank plc are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. This limit is applied to the total of any deposits you have with HSBC Bank plc and first direct.
Any total deposits you hold above the £85,000 limit between HSBC and first direct are not covered.
Our downloads are in a PDF format. To read them you'll need to have Adobe Reader 4.0™ or above. It's free and you can get Adobe Reader here (opens in new window).