Extra security for extra peace of mind
Trusteer Rapport and your anti-virus software are designed to work alongside each other and provide an extra layer of online protection. Download them here:
|Secure browsing||Your system is not supported by Trusteer Rapport, please see the list of supported systems.
You can download Trusteer Rapport to use on a supported system with the links below:
Trusteer Rapport (Windows)
Trusteer Rapport (Mac Intel OS X 10.4)
Trusteer Rapport (Mac Intel OS X 10.5 and 10.6)
|Anti-virus software||ClamXav (opens in new window) (Mac)|
|Free online anti-virus scanners||F-secure (opens in new window) (PC)
Trend Micro (opens in new window) (PC)
|Anti-spyware software||Windows Defender (opens in new window) (PC)
AdAware (opens in new window) (PC)
Spyware Blaster (opens in new window) (PC)
Spy Sweeper (opens in new window) (PC)
It's our job as a bank to make sure both your personal information and your money are
kept safe, which is why we've invested heavily in measures to support this. In the unlikely
event that there are payments from your current or savings accounts that you didn't
authorise, we'll reimburse you in full in most circumstances, please see your account
Terms and Conditions for more details.
You must take all reasonable precautions to keep your security details safe, like
making sure that no one can see them when you log on and not writing them down
in a way that can be easily understood by someone else. You also must not act fraudulently or let anyone else log on using your details.
If you have any problems you can call our security experts on
03 456 100 100
and we'll be able to help you with the process.
Your eligible deposits with HSBC Bank plc are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. This limit is applied to the total of any deposits you have with HSBC Bank plc and first direct.
Any total deposits you hold above the £85,000 limit between HSBC and first direct are not covered.
Our downloads are in a PDF format. To read them you'll need to have Adobe Reader 4.0™ or above. It's free and you can get Adobe Reader here (opens in new window).