Telephone us on 08 456 100 100
Section: Security.
Extra security for extra peace of mind
Trusteer Rapport and our anti-virus software are designed to work alongside each other and provide an extra layer of online protection. Download them here:
| Downloads | |
|---|---|
| Secure browsing | Your system is not supported by Trusteer Rapport, please see the list of supported systems. You can download Trusteer Rapport to use on a supported system with the links below: Trusteer Rapport (Windows) Trusteer Rapport (Mac Intel OS X 10.4) Trusteer Rapport (Mac Intel OS X 10.5 and 10.6) |
| Anti-virus software | AVG Internet Security 2012and select security (opens in a new window) (PC) (Log on to Internet Banking and select Security) iAntivirus (opens in new window) (Mac) ClamXav (opens in new window) (Mac) |
| Free online anti-virus scanners | F-secure (opens in new window) (PC) Trend Micro (opens in new window) (PC) |
| Anti-spyware software | Windows Defender (opens in new window) (PC) AdAware (opens in new window) (PC) Spyware Blaster (opens in new window) (PC) Spy Sweeper (opens in new window) (PC) |
It's our job as a bank to make sure both your personal information and your money are
kept safe, which is why we've invested heavily in measures to support this. In the unlikely
event that there are payments from your current or savings accounts that you didn't
authorise, we'll reimburse you in full in most circumstances, please see your account
Terms and Conditions for more details.
You must take all reasonable precautions to keep your security details safe, like
making sure that no one can see them when you log on and not writing them down
in a way that can be easily understood by someone else. You also must not act fraudulently or let anyone else log on using your details.
If you have any problems you can call our security experts on
08 456 100 234
and we'll be able to help you with the process.
Tweet us
We're here to help 24 7 365, send us a tweet @firstdirecthelp
first direct is a division of HSBC Bank plc. © HSBC Bank plc 2012. All Rights Reserved. Member HSBC 
Group.
Because we want to make sure we're doing a good job, we may monitor or record our calls. We hope you don't mind.
