We do not collect any personal information from people entering the 'public' areas of our site (that's the ones that you can surf and look around without need for a password).
All we do is gather information on the numbers of visitors to certain areas of the site and about the places in the UK that visitors access us from.
Once you register to use the password-protected areas of the site, it's a different matter. We will then ask you for personal information about yourself. Of course, we don't bandy this information about - we will tell you how we may use your information when you become a customer so there won't be any surprises and in processing your details we comply with the Data Protection Act 1998 and the Lending Code. You'll find more about these in site terms.
Your eligible deposits with HSBC Bank plc are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. This limit is applied to the total of any deposits you have with HSBC Bank plc and first direct.
Any total deposits you hold above the £85,000 limit between HSBC and first direct are not covered.
Our downloads are in a PDF format. To read them you'll need to have Adobe Reader 4.0™ or above. It's free and you can get Adobe Reader here (opens in new window).