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Life Insurance

A simple, affordable way to protect your family and loved ones should the unexpected happen.

  • exclusive to first direct 1st Account customers
  • quick and easy application process
  • a lump sum payable on death or earlier diagnosis of a terminal illness with cover available up to £2,000,000
  • choose between level and decreasing cover
  • affordable and competitive premiums.

first direct Life Insurance is provided by HSBC Life (UK) Limited.

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Home Insurance

Buildings, contents or both with a 15% discount and a series of straightforward solutions for every household.

  • pay monthly - no extra cost
  • contents cover up to £50,000
  • unlimited buildings sum insured
  • cover the contents in your garden
  • Terms and Conditions apply.

first direct Home Insurance is provided by Aviva Insurance Limited.

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Car Insurance

first direct Car Insurance is no longer available for new customers.

  • existing policyholders - your policy is unaffected

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Travel Insurance

Relax - knowing you're covered wherever you are with a 15% online discount.

  • includes up to £10 million of emergency medical cover
  • includes up to £5,000 of cancellation cover
  • option of UK only, European or Worldwide cover
  • single or annual multi-trip policies
  • Policy Terms and Conditions and exclusions apply.

first direct Travel Insurance is provided by Aviva Insurance Limited.

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Already a customer?

To find out more about making a claim, renewing or amending your existing policy, visit our Existing Customer page, where you'll also find out essential contact details.

Flood advice

If you are a first direct Home and/or Car Insurance customer and have been impacted by floods, visit our Flood help and advice page for more information.


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Learn more about Travel Money

Order currency and travellers cheques online commission free, delivered to your door.

Learn more about our range of Mortgages

Whether you're a first time buyer, remortgaging, or moving home, we've made the process of finding a first direct mortgage simple.

Learn more about First Directory

Discover a selection of useful services and benefits designed to work with your 1st Account. £15 monthly fee applies. Minimum contract is 12 months, and renewable thereafter.

Learn more about first direct

We're about more than just banking. Find out what we stand for and what makes us different.


Your home may be repossessed if you do not keep up repayments on your mortgage.

Protecting your money

Your eligible deposits with HSBC Bank plc are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. This limit is applied to the total of any deposits you have with HSBC Bank plc and first direct.

Any total deposits you hold above the £85,000 limit between HSBC and first direct are not covered.






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