Home  Insurance  Car Insurance


Car Insurance

first direct Car Insurance is no longer available for new customers.

Existing policyholders - Your policy is unaffected

Information for existing policy holders:

How to contact us

Amend your policy


Monday to Friday, 8.00am to 8.00pm

Saturday, 9.00am to 5.00pm

Sundays, 10.00am to 3.00pm.

0845 603 7904*
Make a claim

Open 24 hours a day.

0844 800 1930*
Accidental damage and theft

Open 24 hours a day.

0844 800 1930*
Windscreen damage

Open 24 hours a day.

0844 800 1934*

*Calls may be free from land-lines, depending on the contract and provider, and costs will be significantly higher from mobiles, please refer to your provider for details. Calls may be monitored and recorded for quality and training purposes.

Our downloads are in a PDF format. To read them you'll need to have Adobe Reader 4.0™ or above. It's free and you can get Adobe Reader here.