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Car Insurance


first direct Car Insurance is no longer available for new customers.

Existing policyholders - Your policy is unaffected

Information for existing policy holders:

How to contact us

Amend your policy

Open:

Monday to Friday, 8.00am to 8.00pm

Saturday, 9.00am to 5.00pm

Sundays, 10.00am to 3.00pm.


0845 603 7904*
Make a claim

Open 24 hours a day.


0844 800 1930*
Accidental damage and theft

Open 24 hours a day.


0844 800 1930*
Windscreen damage

Open 24 hours a day.


0844 800 1934*

* Call charges apply. Charges may vary depending on provider. Calls may be monitored and recorded for quality and training purposes.

Our downloads are in a PDF format. To read them you'll need to have Adobe Reader 4.0™ or above. It's free and you can get Adobe Reader here.


 

Protecting your money

Your eligible deposits with HSBC Bank plc are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. This limit is applied to the total of any deposits you have with HSBC Bank plc and first direct.

Any total deposits you hold above the £85,000 limit between HSBC and first direct are not covered.

 

 

 

 

 

Our downloads are in a PDF format. To read them you'll need to have Adobe Reader 4.0™ or above. It's free and you can get Adobe Reader here.