HomeHelpService Updates

Service Updates

We work hard to make sure our services run smoothly 24/7, but from time to time some of them need extra attention. You can see how our systems are performing here - and if there are any problems, this page is updated regularly so itÂ’s the best way to find out when things are back to normal.

Useful Information

Found a problem?

We appreciate hearing about any problems you may find. You can tell us using any of the methods on our Contact us page. Or Tweet the team directly @firstdirecthelp.

We do things a little differently

Hello! Lovely to meet you. Fancy getting to know each other? Let us tell you why we're different from other banks.

Learn more about first direct