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Banking on the go

Securely log on to Mobile Banking with just your fingerprint

With Touch ID, you can log on to our Banking on the go App just by placing your fingerprint on the home button. Easy.

You'll need:

Setting up Touch ID

The app will prompt you to get started

If you have an Apple iPhone with Touch ID fingerprint sensor, and already have the latest version of the Banking on the go App installed, you'll be invited to enable Touch ID with a message when you first open the app.

If you skipped past this at the time, you can go back and enable it at any time - simply select 'Touch ID' in the left hand menu within the App, under 'Settings'.


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  • How does the Touch ID fingerprint scanner work with the first direct Banking on the go App?

  • Do I need to change any settings on my iPhone?

  • Can I still log on if my iPhone doesn't recognise my fingerprint?

  • Can I still generate a Digital Secure Key code after I have enabled the Touch ID fingerprint scanner?

  • I have other people's fingerprints stored in my iPhone's Touch ID, will they be able to log on to my Banking on the go App.

  • How do I disable the Touch ID fingerprint scanner?

  • What should I do if my iPhone is lost or stolen?

  • Will first direct store my fingerprint?

For more details please refer to the Terms & Conditions.

Ready to go?

New to first direct?

You need to have a first direct Current Account before you can use our Banking on the go App.

Find out about our current account

Existing customers

First make sure you're registered for Internet Banking.

Then, download the relevant app for your device and you're off.

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Sign up to Paym and you can send money to anyone who's also signed up, just using their mobile number. You'll be using the Banking on the go App so making a payment is fast and secure.

Learn more about Paym

Contact us

If you need any help using our app, call our Digital Support Team on:

03 456 100 234

Available from 7am to 11pm, Monday to Friday, or 8am to 11pm on weekends.