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Banking on the go

The full details

Your everyday just got a whole lot easier. Even better banking has arrived.

To use the Banking on the go App you must be a first direct customer and have set up your telephone security. If you're not registered, simply download the App and follow the on-screen instructions.

What devices can the app be used on?

  • Apple: compatible with iPhone, iPad and iPod touch. Requires iOS 9.0 or later
  • Android™: any mobile device running Android 4.3 or later
    Open all
  • What can I do on the app?

  • Are there any charges?

  • Can I use the app abroad?

  • Does the app give me access to all your online services?

  • What permissions does this app ask for?

  • What username do I use to log in?

  • What if I've forgotten my username or password?

  • Is the app secure?

  • Which accounts will I be able to view?

  • When I make a payment, what does 'Reference' mean?

  • Can I see my secure messages?

Ready to go?

New to first direct?

You need to have a first direct Current Account before you can use our Banking on the go App.

Find out about our current account

Existing customers

First make sure you're registered for Internet Banking.

Then, download the relevant app for your device and you're off.

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Paym

Sign up to Paym and you can send money to anyone who's also signed up, just using their mobile number. You'll be using the Banking on the go App so making a payment is fast and secure.

Learn more about Paym

Contact us

If you need any help using our app, call our Digital Support Team on:

03 456 100 234

Available from 7am to 11pm, Monday to Friday, or 8am to 11pm on weekends.