Our beautifully designed Internet Banking service gives you everything you need to take control of your finances, wherever you're online.
If you're an existing first direct customer and would like to register for Internet Banking, you'll need to:
We think personal banking should stay that way. That's why we spend a lot of time in the background making sure you're safe.
There are some very simple measures you can take to make sure you and your family are safe online - make sure you're one step ahead.
Our banking App for iPhone and Android™ mobile devices makes it easy to stay in touch with your finances on the move. And now with an updated version just for the iPad and iPad mini, your finances will always be at your fingertips.
iPhone and iPad are trademarks of Apple Inc.
Android is a trademark of Google Inc.
With Paym, you can send money to other contacts who are signed up to Paym using only a mobile number. You'll be using the first direct Banking on the go App so making a payment is fast and secure.
Mobile phones are part of our lives. So we've made them a part of our banking as well, with text alerts and balance updates to your phone.
This is where it all began. You can call us any time of day or night, seven days a week, 365 days a year. Your call will always be answered by a real person here in the UK.
Already a customer?
03 456 100 100
Not yet a customer?
telephone 03 456 00 24 24
telephone 0800 24 24 24
+44 113 2345678
Your eligible deposits with HSBC Bank plc are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. This limit is applied to the total of any deposits you have with HSBC Bank plc and first direct.
Any total deposits you hold above the £85,000 limit between HSBC and first direct are not covered.
Our downloads are in a PDF format. To read them you'll need to have Adobe Reader 4.0™ or above. It's free and you can get Adobe Reader here (opens in new window).