Visit a branch of HSBC
We don't have branches - but our friends over at HSBC do. And lots of them. So if you need to pay in cash or cheques, you can drop into your local branch.
Did you know you can also withdraw cash over the counter at HSBC branches? It's a free service - but you'll need to arrange it first by calling us anytime on 03 456 100 100.
Pop into the Post Office®
If you have a 1st Account, you can use your debit card at UK Post Office® branches to check your balance, pay in and withdraw cash (which will count to your daily limit) and pay in cheques, using a pre-printed first direct credit slip and a HSBC Post Office® cheque deposit envelope - which you'll find on the Post Office® counter.
Cheques paid into the Post Office® will take a day longer to reach your account than cheques paid in at HSBC branches - and this is assuming you do it before the Post Office® branch cut-off time. They'll be able to tell you when this is.
We sometimes also offer a cheque cashing service at Post Office® branches, to customers who can't use a Chip and PIN card - subject to status.
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Call us anytime - we're famous for it
Call us any time, day or night, seven days a week, 365 days a year - your call will always be answered by a real human being, right here in the UK.
Internet Banking with first direct is simple, straightforward and secure, so you can manage your money whenever, wherever.