* From July to December 2013, 53% of first direct current account customers had actually recommended their bank in the last year. The closest brand over the same time period had 44% of current account customers recommend their bank. Source: Charterhouse Research Customer Contact Survey, covering 8 major banks in England & Wales, based on 19,415 contacts.
Open a 1st Account, then transfer your income of at least £1,000 per month using the Current Account Switch Service within three months of your account opening and we'll add £100 to your account.
This offer is limited to one payment per customer or joint relationship. Incentives are paid within 28 days of criteria being met.
We are sorry that we can only offer this to people who haven't previously held any account with first direct.
We reserve the right to refuse any application for a product or service. All credit is subject to status.
We're so certain that you'll enjoy our service better than anyone else's, if you're not happy banking with first direct after six months, and within twelve months, we'll help you move banks and give you £100 for your trouble.
You must have paid at least £1,000 a month into your bank account for six months and have not tried us before.
You'll need to have moved your banking using the Current Account Switch Service. Incentives are paid within 28 days of criteria being met.
You must contact us to claim the Service Guarantee prior to closing your account.
All your other accounts within first direct will need to be closed, including any fixed term products.
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We give you an automatic £500 formal overdraft when you open your account and the first £250 is free of overdraft interest. We will charge you overdraft interest on overdrafts above £250 and we may apply an overdraft setup fee if you request an informal overdraft more than once every six months.
See interest rates and charges for details of our overdraft fees. If your account is linked to an offset Mortgage, interest on your overdraft balance will be charged at your mortgage rate.
Banking with first direct usually costs £10 a month, but you will not be charged this fee for the first six months from account opening, when you pay in at least £1,000 to your 1st Account each month, or maintain an average monthly 1st Account balance of £1,000, or you hold a selected first direct additional product. Take a look at our interest rates and charges for more details of other additional products.
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You can apply online through your Internet Banking. As you're currently logged in, just select Apply online from the left hand menu within Internet Banking
Once you've logged on to Internet Banking, just select 'Apply', and choose '1st Account' from the left hand menu.
If you haven't yet registered for Internet Banking, simply click on the link below and follow the on-screen instructions.
Please note: You will need to have registered for telephone banking before you can access Internet Banking. You can do this by calling us on 08 456 100 100.
Please print and save a copy for your records.
Our downloads are in a PDF format. To read them you'll need to have Adobe Read 4.0™ or above - it's free and you can get Adobe Reader here (opens in new window).
first direct subscribe to the Lending Code. You can learn more about the Lending Code on the Lending Standards Board (opens in new window) website.
For more information about accounts and other products you can refer to the Money Advice Service (opens in new window)™ website.
Your eligible deposits with HSBC Bank plc are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. This limit is applied to the total of any deposits you have with HSBC Bank plc and first direct.
Any total deposits you hold above the £85,000 limit between HSBC and first direct are not covered.
Our downloads are in a PDF format. To read them you'll need to have Adobe Reader 4.0™ or above. It's free and you can get Adobe Reader here (opens in new window).